Shipping from a hotel or resort

Be sure to check out the tips below to ensure a successful pickup and a timely delivery when shipping to your destination from a hotel or resort. 

• Most hotels and resorts will have a designated shipping and receiving area. Check with the hotel or resort’s Guest Services to confirm where pickups typically occur. 
• Be sure to leave your shipment properly packaged and labeled for carrier pickup. Although most resorts and hotels are willing to assist, some may not be equipped to package or label your shipment for you.
• If you leave your shipment at the front desk, make sure to notify them of your ship date and carrier so they can pull it from storage on the correct date.

IMPORTANT: Note that some hotels & resorts may charge package or handling fees. These fees are not associated with our service and can vary by location. While the majority of destinations do not charge these fees, Ship & Play is not responsible for any third-party charges.